laurenblewitt

Supported payroll administration within a busy office environment
• Processed and handled sensitive employee information accurately and confidentially
• Assisted with payroll queries statements of earnings and general administrative tasks
• Quickly adapted to new systems and procedures
• Role ended due to redundancy following internal business changes

Managed large volumes of patient records across multiple departments
• Ensured full compliance with GDPR and NHS data handling standards
• Resolved patient and staff queries efficiently, supporting smooth clinic operations
• Built strong working relationships with GP surgeries to improve record retrieval times
• Completed a 6-month supervisor secondment, managing a team of 20–30 staff
• Organised rotas, supported performance management, and maintained team productivity
• Contributed to process improvements to make record systems more efficient
• Held key holder responsibilities for site access and security

Delivered day-to-day customer service in a busy retail environment
• Managed cash handling and till operations accurately
• Supported stock control and store compliance processes
• Helped maintain smooth daily operations