Job Description
Job Description:
Domestic Appliance Service Engineer (Non-Gas Qualified)
Location: Tamworth (covering surrounding areas up to 25 miles – ideal for candidates based around Leicester, Derby, or Nottingham)
Salary: £32,500 – £38,000 per annum (based on skill level and experience)
Contract: Full-time, Permanent
Role
We’re seeking a skilled and customer-focused Domestic Appliance Service Engineer to join a growing team providing appliance repairs, maintenance, and installations across the Midlands. You’ll work on a range of white goods – from washing machines and dishwashers to cookers, fridges, and tumble dryers – ensuring top-quality service in customers’ homes.
Responsibilities
- Diagnose and repair faults across a range of domestic appliances
- Perform installations, servicing, and maintenance
- Manage and restock van-based spare parts inventory
- Complete electronic worksheets accurately and on time
- Deliver high standards of customer service on every visit
- Maintain a clean, professional company vehicle and appearance
- Ensure compliance with health and safety standards
- Support first-time fix rates wherever possible
Requirements
- Proven experience repairing or servicing white goods/appliances
- Excellent fault-finding and diagnostic skills
- Ability to work independently and manage your own workload
- Strong customer service and communication skills
- Full UK driving licence (required)
- Computer literate and confident using digital worksheets
- Relevant electrical or appliance repair qualifications are desirable
Benefits
- Company van (available for private use) & fuel card
- Paid travel from home to home
- Company uniform & PPE
- Mobile phone provided
- 20 days annual leave + bank holidays (increases with service)
- Overtime paid at 1.5x
- Contributory NEST pension
- Vitality health insurance (includes optical, dental, and hearing)
- Bonus and attendance schemes
- Discounts on new appliances
- Ongoing training and development
- Friendly, supportive work environment with regular team activities